Only invoices in exception state (overpaid, underpaid) can be refunded. Once an invoice is settled to a merchant we don't do refunds because we're not in control of the funds anymore. Therefore the merchant has to refund the customer directly.
I want to do a partial refund. Print
Created by: Meagan Thomas
Modified on: Fri, 9 Oct, 2020 at 12:32 PM
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