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FAQs on how to use (buying bitcoin with credit card)

Q: Will I need to complete a verification process every time I make a purchase?
A: Our goal is to maintain the safety of your funds, that is why we take extra measures to prevent any issues from happening, therefore we may ask you to go...
Sun, 17 Nov, 2019 at 11:27 AM
Q: Why do I need to upload my personal documents?
A: To ensure risk-free transactions we ask to send your valid government issued document to verify your identity. This extra level of authentication has to ...
Sun, 17 Nov, 2019 at 11:29 AM
Q: What happens to my documents after they have been uploaded?
A: Once your documents are submitted, they go through a verification process that is designed to protect both the customer and provider.
Sun, 17 Nov, 2019 at 11:30 AM
Q: How do I know that my documents are safe with you?
A: Simplex is committed to ensuring data privacy and security. As a payment processor, they follow the industry’s security standards and are licensed under ...
Sun, 17 Nov, 2019 at 11:31 AM
Q: Why do I need to send you a selfie?
The selfie is required for security purposes. We want to know that you are indeed the owner of the card in use, and we may request a regular selfie or a vid...
Sun, 17 Nov, 2019 at 11:32 AM
Q: What is Bitcoin?
A: Bitcoin is a cryptocurrency (a form of electronic cash). It is a decentralized digital currency without a central bank or single administrator, and it ca...
Sun, 17 Nov, 2019 at 11:33 AM
Q: Is Bitcoin safe?
A: Yes, Bitcoin is safe to use as all Bitcoin transactions are encrypted with cryptography and all transaction data is stored on the blockchain. The blockch...
Sun, 17 Nov, 2019 at 11:34 AM
Q: Why should I use bitcoin to make purchases?
A: Bitcoin transactions work on a peer to peer network which cuts out the middle man and this makes transactions safer and cheaper.
Sun, 17 Nov, 2019 at 11:35 AM
Q: What is a wallet address?
A: A wallet is a digital place where you store cryptocurrency coins and tokens. A wallet address is a randomly generated combination of digits and letters t...
Sun, 17 Nov, 2019 at 11:36 AM
Q: What do I look for in bitcoin wallet?
A: When selecting a wallet, be sure to do your research. Pick a wallet that: Supports Bitcoin Is private and secure Provides customer support Is easy t...
Sun, 17 Nov, 2019 at 11:37 AM