Globee Switch

FAQs on how to use (buying bitcoin with credit card)

Q: What is GloBee Switch?
A: GloBee Switch is a platform that allows you to purchase Bitcoin using your credit card and is powered by Simplex.
Sun, 17 Nov, 2019 at 11:16 AM
Q: How does GloBee Switch work?
A: The GloBee Switch trading algorithm is integrated into multiple liquidity platforms. When a transaction is requested, GloBee Switch selects and suggests ...
Sun, 17 Nov, 2019 at 11:18 AM
Q: What Simplex?
A: Simplex is a third-party provider that powers GloBee Switch. They make it possible to purchase BTC using your credit card.
Sun, 17 Nov, 2019 at 11:23 AM
Q: What are the fees associated with using GloBee Switch?
A: The fees per transactions are as follows: Simplex fee = 5% GloBee Switch Fee = 1.5% Total fee = 6.5%
Sun, 17 Nov, 2019 at 11:25 AM
Q: Why do rates fluctuate when I am purchasing BTC to check out?
A: We don’t fix currency rates because of the volatile nature of Bitcoin, where the rate of any Bitcoin can fluctuate every minute. This is why the final ra...
Sun, 17 Nov, 2019 at 11:26 AM
Q: Will I need to complete a verification process every time I make a purchase?
A: Our goal is to maintain the safety of your funds, that is why we take extra measures to prevent any issues from happening, therefore we may ask you to go...
Sun, 17 Nov, 2019 at 11:27 AM
Q: Why do I need to upload my personal documents?
A: To ensure risk-free transactions we ask to send your valid government issued document to verify your identity. This extra level of authentication has to ...
Sun, 17 Nov, 2019 at 11:29 AM
Q: What happens to my documents after they have been uploaded?
A: Once your documents are submitted, they go through a verification process that is designed to protect both the customer and provider.
Sun, 17 Nov, 2019 at 11:30 AM
Q: How do I know that my documents are safe with you?
A: Simplex is committed to ensuring data privacy and security. As a payment processor, they follow the industry’s security standards and are licensed under ...
Sun, 17 Nov, 2019 at 11:31 AM
Q: Why do I need to send you a selfie?
The selfie is required for security purposes. We want to know that you are indeed the owner of the card in use, and we may request a regular selfie or a vid...
Sun, 17 Nov, 2019 at 11:32 AM