Globee FAQs

Do I need to have a Bitpay account to use Globee?
GloBee settles only in Bitcoin and Monero. Should you want to exchange your settlement to fiat, we can settle your Bitcoin or Monero into your personal Luno...
Sat, 26 Sep, 2020 at 2:12 PM
I made a bitcoin payment yesterday for an order. I further received an email that stated that the transaction was not complete, though it appears to have been deducted from my bitcoin account. What could be the issue?
NB!! Please ensure that you get the transaction ID to make sure what happened to the payment.   It could be that the merchant refunded this transaction to...
Tue, 10 Mar, 2020 at 3:20 PM
I want to integrate your payment solution on my site, but I need a solution for integration in Html.
For further information with regards to the payment solution intergration, the documentation on the link below.
Tue, 10 Mar, 2020 at 3:22 PM
What is an IPN address and what does it look like?
Please click on the link, you will see all the information you need to know on the IPN section of our documentation. It will show you exactly what an IPN lo...
Tue, 10 Mar, 2020 at 3:24 PM
Does your system automatically reject a payment if the full payment is not made?
If an invoice is underpaid, the user will get an error message telling them to contact the merchant for resolution. The merchant has the option to refund or...
Tue, 10 Mar, 2020 at 3:25 PM
How do I create an account on Globee?
Please visit and familiarize yourself with the lucrative options we have for you.
Tue, 10 Mar, 2020 at 3:29 PM
I am not able to log in.
Please provide the email address you are using to log in, for us to be able to assist you.
Tue, 10 Mar, 2020 at 3:30 PM
Where can I get testnet addresses?    
Tue, 22 Sep, 2020 at 3:09 PM
Can I automate pay-outs?
Hello, we currently do not have the option for automated pay-outs.
Tue, 22 Sep, 2020 at 3:10 PM
How do I mark an “Unpaid” invoice as “Paid”?
As a merchant you can, click "resolve now" for the invoice and choose "accept underpayment". If the underpayment is outside of the thres...
Tue, 22 Sep, 2020 at 3:12 PM